Welcome to FilmWings, a digital platform designed to connect and empower professionals in the film and entertainment industry. The Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our app and services, you consent to the practices described here.
We collect personal data necessary for registration and profile management. For users (talents), this includes your name, email address, phone number, photos, videos, resumes, portfolios, optional location data, and payment-related information captured only during the subscription process. For clients, we collect name, organisational details, email, contact number, GST, and PAN information (mandatory for verification), and KYC documents.
We use your information to create and manage your account, enable secure logins and password recovery, and verify identities to maintain a trusted environment. Your data also helps us enhance your profile visibility through SEO, process subscriptions and payments, respond to support requests and reports, improve platform functionality, and ensure compliance with legal and fraud-prevention standards.
All payment transactions are processed through secure, encrypted payment gateways. FilmWings does not store, access, or retain your credit card, debit card, UPI, or bank account details after the transaction is completed. Your financial information is handled exclusively by the authorised payment provider to ensure maximum security and privacy.
We do not sell, rent, or share your personal data with any third-party advertisers. Personal data will only be disclosed when required by law. Verified client KYC information will be publicly visible to ensure trust and transparency across the platform.
All financial transactions are handled via secure payment gateways. FilmWings does not store or retain any bank account details. We implement SSL encryption to safeguard both financial and personal data.
Users have the option to enhance visibility through a 90-day profile boost for a nominal fee. Users may also block profiles to maintain comfort and safety. Inappropriate content or behaviour can be reported and will be reviewed and addressed within fifteen working days.
We retain personal data only for as long as necessary to fulfil operational, legal, and analytical purposes. Users may request the deletion of their account and associated personal data at any time.
Users have the right to access and update their information, request account or data deletion, and report misuse or suspicious activity to the FilmWings support team.
FilmWings is intended for users aged eighteen and above. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly from our system.
We may utilise cookies or analytics tools to enhance user experience and analyse platform usage. Users may adjust cookie settings through their browser preferences.
By registering on the platform, users consent to receive service-related notifications, updates, and communications via email, SMS, or push notifications. Users may opt out of promotional messages at any time
Our platform may include links to third-party websites, tools, or services for enhanced functionality. Please note that these services operate independently and have their own privacy policies. FilmWings is not responsible for the content, practices, or privacy standards of such external services.
In the event of a merger, acquisition, or sale of FilmWings, user information may be transferred as part of the transaction. We will notify users via email or platform updates should such an event occur and provide options regarding their personal data.
At FilmWings, we follow a privacy-by-design approach by integrating data protection principles directly into our systems, features, and operational practices. This ensures that your privacy is safeguarded from the earliest stages of product development through to final deployment and beyond.
We reserve the right to revise this Privacy Policy periodically. All updates will be communicated via the app or email. Continued use of the platform implies acceptance of the updated policy.
Any disputes related to privacy or data use will be addressed first through internal resolution mechanisms. If unresolved, such disputes shall be governed by the laws of India.
For any questions or concerns regarding this Privacy Policy or your data, please contact us at support@filmwings.com.
